HOURS OF OPERATION
If you would like product and pricing information, Sonoma Home staff members are available to assist you during normal business hours 7 days a week, at 707-939-6900. For order status information or other assistance, please contact Sonoma Home by phone at 707-939-6900 between the hours of 10 a.m. and 6 p.m. Pacific Standard time, Monday through Sunday.
RETURN & REFUND POLICY
In the event of a merchandise return, the customer must notify Sonoma Home within 7 days of the receipt of the item. Custom designs and special orders are not returnable. All items must be returned in original condition and unused in order to be eligible for refund. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product.
NOTE: Sonoma Home recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Sonoma Home or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit.
You may pay by credit card no matter which ordering method you use (Internet or phone). Sonoma Home accepts Visa, MasterCard, American Express, and Discover cards.
OTHER TERMS AND CONDITIONS
* Sonoma Home reserves the right to change the terms and conditions of sale at Sonoma Home at any time.
- All sales at the Sonoma Home Store are governed by California law.